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Basic informations

What is the COVID-19 green certification? It is a certification both in digital and printable format, released by the Ministry of Health national platform, that features a QR Code verifying its authenticity and validity. For further informations about the COVID-19 green certification, please visit the official website www.dgc.gov.it. In this article, two simple procedures to obtain this certification are descripted.

First procedure

As far as the first procedure is concerned, two simple tools are taken into consideration:
- SPID (Sistema Pubblico d’Identità digitale) is the Public Digital Identity System by which citizens can access the online services of the Public Administration. For further informations about SPID, please visit the official website www.spid.gov.it.
- IO app is a centralized access point created to easily and safely interact with the national and local Public Services, directly from a smartphone. To learn more about IO app, please visit the official website www.io.italia.it.

In order to obtain the COVID-19 green certification, two simple operations are needed:
  • 1. Downloading the IO app from your smartphone app store.
  • 2. Login to the IO app that you have just downloaded with your SPID

You will receive a message on the IO app every time a certificate held by you will be available. You will only have to login at least once with your SPID; it is not necessary to request for a certificate, nor inserting codes or other data. When you will open the message, the IO app will download the QR code and the data of your certificate from the national platform, that can be exhibited, when needed, directly from your device.

Second procedure

If you received from the Ministry of Health this type of SMS:



you can follow the link www.dgc.gov.it/spa/public/home and fill out the following fields:

This procedure is valid for all of the existing codes, vaccinations, swabs and recovery certificates. Once the procedure is completed, the certificate is available in PDF format.

Conclusions

If you deleted by mistake the SMS containing the Authcode, or if you have not received it yet, you can fill autonomously out the request form at the following link www.dgc.gov.it/spa/public/reqauth and completing then the second procedure. If, in none of these cases, you have not succeeded in obtaining the green certification, this probably depends on data entry issues on the systems, therefore you can contact ASP operators who will perform a check:

  • By email from Monday to Friday, 9:00 A.M. to 2:00 P.M. at the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • By phone number: 0932 – 658758 from Monday to Friday, 9:00 A.M. to 14:00 P.M.